These are unembellished accounts from clients who've used our services. We let the work speak.
← Back to Home12+
Years of practice
800+
Watches serviced
4.8
Avg. satisfaction
96%
Client return rate
"I brought in a vintage Seiko that had been sitting in a drawer for about eight years. It was running slow and the crystal was badly scratched. The inspection report they gave me was thorough — clearer than I expected. The watch came back running well and looking like it had some life left in it. Timeline was just over two weeks, which I thought was reasonable."
Arthit Thongprasert
Bangkok · Movement Service
June 2026
"The crystal on my grandfather's watch had cracked, and I was nervous about having anyone touch it. Krit was straightforward with me about what could and couldn't be done, and they didn't try to talk me into more work than was needed. The new crystal fits well and the case looks considered — not over-buffed. I was glad I didn't just hand it to a mall repair kiosk."
Praewa Laosangthong
Bangkok · Crystal & Case Restore
May 2026
"I'm a collector and I've dealt with a few workshops in Bangkok over the years. What stands out here is the condition report — it's actually detailed, not just a form with a few checkmarks. The timing data they include at the end was exactly what I needed for the record. I've sent three watches here over the past year and each one has come back performing well."
Somchai Chirawong
Bangkok · Multiple Services
June 2026
"My father's Omega had not been running for years. I expected bad news, but the inspection came back with a clear list of what was needed and the costs were explained before anything was done. The Heritage Overhaul took about three and a half weeks but the result was worth it — it's keeping time properly and the dial was handled carefully. Good people to deal with."
Wanchai Suksawat
Nonthaburi · Heritage Overhaul
May 2026
"I came in unsure what my watch actually needed — the staff spent time looking at it and explained the options clearly. Didn't feel pushed toward a more expensive service. I went with the movement service and the watch was ready in 12 days. It runs noticeably smoother now. Would have given five stars but collection took slightly longer than originally estimated — though I was notified in advance."
Nuttaporn Rattanasin
Bangkok · Movement Service
June 2026
"I'm based in Singapore and was visiting Bangkok when my watch needed attention. A friend who collects referred me here. The team communicated well by email after I left the country — I was kept updated and the piece was returned by courier in good condition. The written report they included was more detailed than I've received from workshops in Singapore. Impressive, and I'll be back."
Marcus Tan
Singapore · Crystal & Case + Movement
May 2026
The Challenge
The client inherited a dress watch that hadn't been opened in at least two decades. It was losing over four minutes per day and the crown was stiff. No service history was available.
The Solution
Full Heritage Overhaul. On disassembly, the mainspring was worn and several jewels were running dry. The mainspring was replaced after client approval, the movement cleaned ultrasonically, and the crown mechanism freed and re-lubricated. The dial was gently cleaned without chemical treatment.
The Outcome
Watch returned running within +6 seconds per day — within acceptable mechanical tolerance. Condition report documented the mainspring replacement and timing results across five positions. Timeline: 26 working days due to mainspring sourcing.
"I didn't expect it to run this well. It was my uncle's watch." — Wanchai S.
The Challenge
A Bangkok-based collector brought in a modern automatic with a deep impact crack in the sapphire crystal. The movement was unaffected but the case had surface scratches from regular wear.
The Solution
Crystal & Case Restoration. A replacement sapphire crystal was sourced to the correct specification. The case was given selective scratch reduction on the brushed surfaces only — the polished edges were left untouched to preserve the original finish contrast. The client was consulted before any polishing began.
The Outcome
Watch returned in 7 working days. Sapphire crystal fitted correctly with correct AR coating. Case finish preserved as discussed. Client noted the result was more conservative than he expected — which he considered a positive.
"They didn't over-polish it. That was exactly right." — Somchai C.
The Challenge
A client came in with an everyday automatic that ran inconsistently. She wasn't sure if the watch was worth the cost of a service or whether she should simply replace it.
The Solution
Free initial inspection. The movement was found to be in reasonable condition with no worn components — just significantly dried lubricants from years of use. The recommendation was a standard Movement Service, with the client informed there was no unusual parts cost expected.
The Outcome
Service completed in 11 working days. Watch returned running within +8 seconds per day. Client kept the watch. The inspection allowed her to make an informed decision rather than a guessed one.
"I nearly threw it away. Glad I didn't." — Nuttaporn R.
Phone
+66 2 634 8175Address
142/7 Sukhumvit Rd, Khlong Toei, Bangkok 10110Hours
Mon–Fri 10:00–18:30
Sat 10:00–16:00
Start with a message or bring the piece in for a free look. We're glad to give you an honest assessment with no obligation.
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